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F.A.Q.

Q: Who Is ExpressMedRefills?

A: ExpressMedRefills is an online company specializing in providing online medical consultations and diagnoses to the public. We believe that health care should be convenient and accessible, which is why we have put this online service together.

Q: What is an Online Medical Consultation?

A: An online medical consultation is a service delivered by a US-licensed doctor. This medical professional consults with patients to determine what conditions they are suffering from and how best they can manage or treat them.

Q: What Does This Process Entail?

A: A client will contact ExpressMedRefills in order to request an online medical consultation. They will then receive a call from one of our expert medical consultants within 30 minutes (sometimes even less). The doctor will then perform the consultation over the phone. This process can be done from just about anywhere, as long as the patient has an internet connection and a telephone.

Q: What Conditions are Commonly Treated by ExpressMedRefills?

A: There are a range of conditions that ExpressMedRefills has treated in the past, including seasonal allergies, shingles, erectile dysfunction, thyroid conditions, sore throats, acne and blood pressure, among many others. Chronic conditions are some of the most common ones that are tackled by our online medical consultants, although their expertise are not limited to these.

Q: Can ExpressMedRefills Completely Replace My Doctor?

A: No. ExpressMedRefills isnít a substitute for regular checkups or for a land-based doctor. ExpressMedRefills is intended to be of service when you cannot conveniently access your doctor, such as when you are on holiday or in the event you need a consultation in a hurry. Clients should keep in mind that there are certain conditions that simply cannot be treated using this sort of online diagnostic service. Medical emergencies, for example, should be treated by professionals in land-based premises. Those seeking emergency medical attention should visit their local hospital or contact 911.

Q: Can ExpressMedRefills Treat Conditions Like Cancer, Chronic Heart Disease or Abdominal Pain on an Ongoing Basis?

A: No. We donít recommend that clients make use of this service on an ongoing basis. The conditions previously listed will need to be carefully monitored and this is best done in a land-based office, where they are supervised directly. What is more, we do not recommend that our services be used in the event of an emergency. In this situation, we advise that patients contact 911 or travel to a local hospital. ExpressMedRefills is to be used on a temporary basis.

Q: Will ExpressMedRefills Request My Medical Records.

A: No, you donít need to provide ExpressMedRefills with copies of your medical records to be able to use this service. This service is a temporary one. We will, however, request that our patients fill out a medical history form when they make the decision to register with us. We will need to have access to a limited amount of background information in order for our doctors to provide you with a consultation. The medical history form is filled out online and this can often be completed in a matter of minutes. The speedy nature of this process ensures our clients can receive the medical consultation they require in a short time frame.

Q: Is It Safe To Provide ExpressMedRefills With My Personal Information?

A: ExpressMedRefills does everything in its power to ensure your personal information is protected when it is stored on our site. We currently have SSL technology in place on a secure, dedicated server. We also adhere to HIPAA Laws (Health Information Portability and Accountability Act), as well as PHI (Personal Health Information) Laws in order to protect the privacy of our clients. Overall, we provide a secure platform via which our patients will be able to submit their personal information. This provides our patients with peace of mind, knowing their information is in good hands.

Q: Is There a Waiting Time For My Request To Be Processed?

A: You can expect to receive a call from one of our US-licensed medical doctors within 30 minutes after you have submitted your proof of payment. This ensures you do not have to wait for hours, days or even weeks on end for an appointment you need.

Q: Does ExpressMedRefills assist in treating conditions such as ADD, Anxiety, Muscle Spasms, Weight Loss, Insomnia or ADHD?

A: No, these conditions are usually treated through controlled substances and narcotics, which means that we wonít be able to treat them. The DEA strictly controls those conditions that can be treated online. Patients struggling with these conditions might want to contact their local doctor directly in order to receive medical attention.

Q: What Do I Need To Do To Get Started?

A: We have put together a fast and simple method of assisting our clients over the internet. In order to gain access to a medical consultation, all you need to do is contact us via our website on ExpressMedRefills.com. You will then need to register directly on the site, creating a unique username and password. After making your prepayment, you will inform us when we should call you. You will need to complete an online medical history form. Once this has been done, you will need to wait for our licensed doctor to call you. Keep in mind this could take between 10 and 30 minutes. It is during the telephone conversation that the doctor will discuss your symptoms and make a diagnosis. It is also during this time that they will discuss treatment options with you.

If you have any questions about our services, please do not hesitate to contact us; one of our customer representatives will be happy to answer your questions. ExpressMedRefills aims to provide all our clients with high quality medical consultations that will aid them in managing or treating a wide range of chronic conditions and benefit from a higher quality of life. All of this is accomplished through the medium of the internet, and it is what sets ExpressMedRefills apart from all the rest.